Returns & Exchanges
At Cubelelo, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return and exchange policy on all our fashion apparel and accessories. If your fit isn't perfect or you've changed your mind, we are here to ensure a seamless resolution.
Return Process
- 1.Initiate Your Request
Visit our Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached and include the printed return authorization slip inside the box.
- 3.Schedule a Pickup
Choose a convenient time slot for our courier partner to collect the package from your doorstep, or drop it off at a designated location.
- 4.Receive Refund or Exchange
Once our quality team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange size within 5-7 business days.